Search for Serenity is not a crisis or emergency service. My phone, WhatsApp and email are not monitored outside 9am–7pm, and I can’t offer immediate support between sessions. If you are struggling right now, these free services are there for you. If your life is in danger, call 999.
Emergency services
999If your life, or someone else’s, is in danger, or you have seriously harmed yourself. You can also go straight to A&E.
24 hours, every dayNHS 111 – mental health
111, option 2Call 111 and choose the mental health option to speak to a trained mental health professional in an urgent situation. You can also go online at 111.nhs.uk.
24 hours, every day · freeSamaritans
116 123When life is tough, Samaritans are there to listen. You can talk to them about anything that’s troubling you, no matter how difficult.
24 hours, every day · free from any phoneShout
Text SHOUT to 85258Confidential crisis support by text message, for when you need to talk but can’t or don’t want to speak on the phone.
24 hours, every day · freeCALM
0800 58 58 58The Campaign Against Living Miserably supports anyone in the UK who is struggling or has hit a wall, for any reason. Webchat is also available at thecalmzone.net.
5pm to midnight, every day · freeBluesci at Night (Trafford)
07933 882743A crisis café where you can walk in and talk to someone in a calm, friendly space if you are in emotional distress. For Trafford residents aged 18+. Walk in, or call or text ahead. 54–56 Seymour Grove, Old Trafford, M16 0LN.
5.30pm to 12.30am, every day (last entry midnight)Salford Listening Lounge
0161 271 0009Drop in without an appointment to talk face to face with a mental health worker if you are in crisis. For Salford residents aged 18+. 40 Eccles Old Road, Salford, M6 8RA.
Drop-in Monday to Friday, 1pm to 3pm (not bank holidays)The Silver Line
0800 4 70 80 90Run by Age UK, offering friendship, conversation and support for people aged 55 or over, especially anyone feeling lonely or isolated.
24 hours, every day · freeYour GP
For ongoing support with your mental health, or if you’re not sure where to turn. Out of hours, call 111.
Surgery opening hoursAll of these services are free to use.